- Your Satisfaction, Guaranteed
Shop With Confidence, Return With Ease
From choosing the perfect hide to caring for it for years to come — we’ve answered every question our 100,000+ customers have asked.
Brush or Shake
Brush in the direction of the hair. Shake out occasionally to remove dust.
Blot Spills Fast
Damp cloth with mild soap. Blot gently — never rub against the grain.
Avoid Direct Sun
Prolonged UV can lighten colors. Rotate placement to keep even.
Gets Better with Age
Leather softens over time while maintaining structure and beauty.
Know the Difference
Genuine Sheepskin vs. Faux
The difference isn’t just how it looks — it’s how it lasts.
Standard Shipping
- Temperature-regulating hollow fibers
- Gets softer with age
- Naturally resists dust mites & bacteria
- Biodegradable & sustainable
- Lasts many years with basic care
- Dense fibers stay upright & springy
- Lanolin provides self-cleaning properties
Express Shipping
- Traps heat — no temperature regulation
- Flattens quickly from foot traffic
- Attracts static & traps dust
- Petroleum-based, not biodegradable
- Needs replacing every 1–2 years
- Thin fibers that mat & pill
- Requires frequent washing
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Exact Photo Guarantee
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Free Shipping Over $199
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30-Day Easy Returns
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Family-Owned Since 1998
Packed Like It's Our Own
We don’t drop-ship. We don’t use third-party warehouses. Every single hide is prepared by our team with the kind of attention you’d give a piece headed for your own living room.
Hand-Rolled, Never Folded
Both sides individually shot so you see exactly what arrives.
Premium Brazilian Cowhide
Zippered with Insert
One-of-a-Kind Patterns
We're Here to Help — Every Step of the Way
Have a question about your return or exchange? Our team is available 7 days a week to make things right.
(800) 651-2747
help@hideloom.com
Mon–Sun, 9:00AM–6PM EST
Live Chat Available
Shipping FAQ
Can I see the cowhide rug before purchasing? Is it the exact rug?
Absolutely — what you see is what you get. Every rug on our website with a SKU number has been individually photographed and measured in our studio. When you place your order, you’ll receive the exact hide shown in the listing.
This is our Exact Photo Guarantee — no stock photos, no random shipments.
Can I see the cowhide rug before purchasing? Is it the exact rug?
Absolutely — what you see is what you get. Every rug on our website with a SKU number has been individually photographed and measured in our studio. When you place your order, you’ll receive the exact hide shown in the listing.
This is our Exact Photo Guarantee — no stock photos, no random shipments.
Can I see the cowhide rug before purchasing? Is it the exact rug?
Absolutely — what you see is what you get. Every rug on our website with a SKU number has been individually photographed and measured in our studio. When you place your order, you’ll receive the exact hide shown in the listing.
This is our Exact Photo Guarantee — no stock photos, no random shipments.
Can I see the cowhide rug before purchasing? Is it the exact rug?
Absolutely — what you see is what you get. Every rug on our website with a SKU number has been individually photographed and measured in our studio. When you place your order, you’ll receive the exact hide shown in the listing.
This is our Exact Photo Guarantee — no stock photos, no random shipments.